Privacy Policy

PRIVACY POLICY

Company policy on personal data.

1. General information

The Company under the corporate name  DOSHA O.E. is responsible for any processing of personal data carried out by the Company or its partners, exclusively for the purposes and in the manner determined by the Company. DOSHA O.E. respecting the relevant legislation, implements the appropriate measures to ensure the security and confidentiality of your personal data. The purpose of this privacy policy is to inform you about the processing of the personal data that we collect from you when you visit our website.

The use of this website implies the acceptance of this Privacy Policy, i.e. your consent on the collection, use, and further transmission of your personal data for purposes related to the use of our website and the provided services. Therefore, we recommend that you carefully read this Privacy Policy:

DOSHA O.E. collects personal data about you directly from you. We collect your data through this website and/or in other ways. All processing of your personal data is done in accordance with the provisions of the General Data Protection Regulation (679/2016/EU), as supplemented by the relevant national and European legislation for the protection of personal data. The legal basis for the processing of your personal data may sometimes be your consent, and sometimes it may not meet one of the other conditions of the law (indicatively the execution of a contract to which the data subject is a party).

The Company can at any time update or modify this Privacy Policy, in order to respond to any changes in the operation of the website, the services provided, and the law provisions. Any amendment will be effective from posting it on this site.

2. Definitions

In this Privacy Policy, the following definitions apply:

The term “Controller” refers to a natural or legal person, public authority, agency or other subject that defines, individually or in cooperation with others, the purposes, and means for the processing of personal data.

The term “Personal Data” refers to information that can identify, directly or indirectly, an individual who uses the website or one of our services, such as the person’s name, id number, address, email address, online identity, or one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

The term “Specific Category Data” or “Sensitive Personal Data” refers to any information that reveals racial or ethnic origin, political views, religious or philosophical beliefs or trade union affiliation, genetic data, biometric data, data relating to the health or data relating to a natural person’s sex life or sexual orientation.

The term “Processing” refers to any operation performed on personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, combination, restriction, erasure or destruction.

The term “Consent” of the data subject refers to any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.

3. Personal Data collected by the website

Visits to www. Spaceylon.gr  website do not involve the automatic registration of any personal data that identifies you. However, there are some non-personal or identifiable information that can be collected and complied with on the www. Spaceylon.gr   website (for example, the type of user’s Internet browser, the user’s operating system for accessing websites on the site ) in order to improve our services, such as the experience of navigating and managing the www. Spaceylon.gr   website. Furthermore, we automatically collect information about you, such as your e-mail address (IP address) and your domain name. This information may be used to provide you with a more personalized experience when you visit our site.

However, in order to use certain services on our website, place an order and enjoy our services you may be asked to provide personal information such as name, surname, address, telephone number, email address, and, if you wish to issue an invoice, your company name, profession, TIN and Tax Office.

In order to stay up-to-date on the latest products and services, you shall register your e-mail on our website so that a relevant newsletter is sent to you.

In any case, DOSHA O.E. will provide you with the necessary information, so that you can give prior consent for the processing of your personal data for one or more special processing purposes.

You may also be asked to provide us with information about your location or your personal preferences and interests in order to provide you with more personalized services. The collection of this data can also be done by electronic means, you may choose the appropriate settings so that similar personal data is not collected. The information provided will be stored in the databases of the Company, manually or electronically.

Because the personal and contact information you may provide to the website is extremely important because, this is, among others, the only way of contacting you, you must be sure that the information you provide to us is absolutely correct and updated (in case of changes you must inform us). “DOSHA O.E.”, shall take every possible care to receive your correct information together with your explicit consent for the use of the information you have provided. Therefore, “DOSHA O.E.” and its associates shall bear no responsibility in the event that any of their contractual or legal obligations are not fulfilled correctly and/or timely, due to your sending of incorrect or not updated personal information. In particular, any notification made to the e-mail address, to the mobile phone number you have provided via SMS and/or any available application for sending/receiving messages, will be considered to be valid, even if it is not delivered to you due to an error in the details indicated by you and/or due to a technical or other failure of your server, and/or of your telephone and/or your telecommunications provider, and/or due to a change in your details (as long as you have not informed accordingly in time). In any case, you shall bear the obligation to re-update your information whenever there is a change in it.

4. Use of Personal Data

We collect your personal data, exclusively to inform you about our activities, services, and products for advertising purposes. You can also contact DOSHA O.E. through the contact form. The information you enter in the relevant form can be used for one of the following purposes:

• Our Company’s communication with you (to respond to your own message/request to our Company)
• registration in the list of newsletter recipients
• supply of our products. Your personal data will be used to issue a relevant document for your transaction with our Company and to send the products to the desired address through the couriers cooperating with our Company
• send information upon request about products and services
• market research and marketing purposes
• serve internal purposes of the Company’s administration and improve the services provided
• improve your browsing experience by personalising the website
• send to you our newsletter and other marketing communications relating to our business by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications by emailing us on info@spaceylon.gr
• provide carefully selected third parties with statistical information about our users – but this information will not be used to identify any individual user
• deal with enquiries and complaints made by or about you relating to the website

5. Principles of processing

DOSHA O.E. processes personal data in accordance with the following principles and in compliance with the requirements of the General Data Protection Regulation EU 2016/679 (hereinafter GDPR):

• Lawfulness, Fairness, Transparency: Personal data is processed lawfully, fairly and in a transparent manner.
• Purpose Limitation: Personal data is collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
• Data Minimization: Processing relates to data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
• Accuracy: Personal data is accurate. Every reasonable step is taken to ensure that any personal data that are inaccurate are rectified without delay.
• Storage Limitation: Personal data is held for no longer than is necessary for the purposes and scope of processing. However, in some cases DOSHA O.E. may hold the personal data for longer periods in order to comply with its legal obligations.
• Confidentiality and Integrity: Personal data is processed in a manner that ensures appropriate security, including protection against unauthorized and unlawful processing, access, loss etc.
• Accountability: DOSHA O.E. complies with transparent data protection processing and adheres to its legal obligations in relation to data protection and privacy

6. Legal Basis

The legal basis for the processing may vary at any time but is usually summarized in one of the following:

• compliance with a contractual obligation between us,
• where there are legitimate interests that do not conflict with your rights
• where you have given us your free and explicit consent and
• where we have the legal obligation to collect and process your personal data (e.g., tax law obligation).

We will provide you with all the necessary information to indicate your prior consent (if it is applicable) to the processing of your personal data by DOSHA O.E. for one or more specific purposes. You can withdraw your consent at any time, easily and free of charge. In cases where you are not given the possibility to automatically revoke your consent, contact in any way our Company and we will provide you with all the necessary information about the desired revocation.

When you consent to the automated processing of your personal data, DOSHA O.E. collects and processes information based on your personal preferences and interests only to provide you with personalized information and/or notifications about the Company’s services and activities through actions of direct promotion.

The data collected is also intended to meet legal obligations. The Company undertakes to maintain strict confidentiality of all data while retaining access to them, as required by its normal course of business.

7. Data subject rights

DOSHA O.E. provides the data subjects with the rights provided by the law and facilitates their exercise. At the same time, we provide the subjects with complete information about their rights. Specifically, data subjects have the right to:

• Request access to their rights (processing information)
• Request the correction of their inaccurate personal data
• Request the deletion of their personal data they have provided
• Request the limitation of the processing of their personal data
• Request the portability of their personal data
• Be opposed to their further processing.

In the event that you exercise one of the above rights, DOSHA O.E. will take all reasonable steps to answer in writing within 30 days from the identification of your submitted request.

Moreover, in case you exercise one or more of the aforementioned rights of correction, deletion, and limitation of the processing of your personal data, DOSHA O.E. commits to forward the relevant requests to all the third parties to which your data have been disclosed within the framework of the above processing purposes.

8. Recipients of the Personal Data

DOSHA O.E. will not disclose, assign, exchange, grant, transmit or otherwise dispose without your consent to third parties, natural or legal persons, your personal data, except in the cases referred to above within the scope of mandatory national laws.

As part of our compliance with the principle of transparency and in order to be able to provide you with our services effectively, we may need to pass on your personal data to certain third parties.

Specifically, we may disclose personal information that we collect or you provide to us:

• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
• To logistics and other shipping and delivery service providers;
• To payment processing and technology services;
• To a regulatory or government authority where required by law or in order to exercise, establish, defend our legal rights or protect your vital interests;

The aforementioned service providers must be compliant with our Policy and are only permitted to use your personal data in connection with the purposes specified above and not for their own purposes.

9. Personal Data Security

DOSHA O.E. applies the most optimal technical and organizational security measures to protect your data, which we manage against inadvertent or deliberate manipulation, loss or destruction and against unauthorized access. Our security measures are continually improving in line with technological progress. DOSHA O.E. saves information related to data protection only to insured systems. Only a few authorized persons and persons committed to improving data protection involved in technical, administrative or editorial supervision of data can access this data. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

10. Cookies Policy, push notifications, analytics.

We use cookies that are necessary to maintain your connection to “DOSHA O.E.” online services and to save your selections in relation to optional cookies. Solely with your consent, will we use optional performance and analysis cookies if you so choose.

Cookies are small pieces of information stored on computers to identify the browser used while browsing websites. Device identifiers are collected from the data available in the system, which may include IP addresses, user agent information (browser version, operating system type and version) or identifiers generated by devices, such as Apple identifiers for advertisers, Apple identifiers for suppliers, Google’s Android identifiers, or Google Play Store advertising identifiers. Cookies and similar technologies may be used to store data, such as user identifiers and preferences. The use of cookies makes it easier for our website to memorize information about your visit, collecting useful information about your search preferences. So, the search experience will be improved the next time you visit us. In addition, cookies help us see the performance and traffic of our website, improving its presentation and content, according to the preferences of our visitors.

The technically essential cookies are essential for the proper functioning of our website, they allow you to browse and use its functions. These cookies do not recognize your personal identity.

Performance cookies collect information about how you use our website. These cookies collect aggregated, anonymous information that does not identify a visitor. They are used solely to improve the performance of a website.

The possible use of “Cookies” files for advertising purposes is done within the framework set by law.

If you do not wish to use cookies you can enable, disable or even completely delete cookies through the settings in the browser you use. For example, in Chrome, you can click on the Chrome menu and then select Settings/ Privacy/ Content Settings and change the cookie settings according to your preferences. Of course, you should know that if you choose to disable cookies, certain parts of the website may not work properly.

The website uses third-party cookies. These cookies display marketing information on other websites visited by the user. This information is shared with third parties in the context of creating targeted advertising material that can be sent to the user when visiting third-party websites. In addition, the related cookie technology allows measurements related to user activity on another website that referred the user to our website or correspondingly related to user activity that our website referred to another website. Cookies may also be used for security purposes (prevention of cyber-attacks).

Our website contains hyperlinks to other pages of the website. The technology can also be used to track the frequency with which these links are used and which pages are the most visited. Any links to this site through links and hyperlinks, banners to any other website do not imply that DOSHA O.E. assumes any responsibility for the policy that is being followed in this website regarding the protection of personal data.

4.11. Data retention period

All personal data is kept for a predetermined and limited period depending on the purpose of processing, at the end of which, such personal data is deleted from our databases. The personal data you provide to our Company through this website or in other ways will be kept for as long as you wish to enjoy our services and related updates as above, and you can revoke your consent at any time. In the case of a sales contract with DOSHA O.E.  a reasonable period of retention of your personal data is five years from the completion of the sales contract. The time that your Personal Data can be retained by our Company additionally depends on the relevant obligations of our Company provided in the current legislation (tax, etc.) and the provisions of the law for their maximum retention period.

If you want to exercise any of the above metntioned rights, please contact us at info@spaceylon.gr.

In case you are not satisfied with how we process your personal data and how we serve you to exercise your rights then you have the right to address a complaint or a complaint to the relevant competent supervisory authority:

National Authority for the Protection of Personal Data, Website: www.dpa.gr

Postal Address: Data Protection Authority Offices: 1-3, Kifisias Avenue, 115 23 Athens, Greece

Call Centre: 0030210 6475 600

Fax: 0030210 6475 628

E-mail: contact@dpa.gr